About Us

About Us

Jackie Torfin, CEO

“Our Philosophy: Progressive Improvement BEATS Postponed Perfection. Our methodology for being a change agent is based on this belief. The Key: Enrolling and engaging people in the change process and getting them to believe that there is a way to attain a high level of operational excellence…step by step, using sound project management skills and leadership tools.”

Who Are QLeaR Advisors?

Our team has vast expertise and a wide range of knowledge in multiple areas. Some of our specialties include work within the Medical Device and Pharmaceutical industries, Biologics, and IVD Regulatory and Quality Compliance consulting. We also have expertise in CAPA/Investigations, Remediation, Supplier Management, Training and Auditing.

Click below to read more about our areas of expertise.

HAPPY CLIENTS

“People will soon forget what you said. They will forget what you did. But they will never forget how you made them feel.” ~ Dr. Maya Angelou
  • Their knowledge base of regulatory and ISO standards is excellent; consulting services are immediate, reliable, and extremely helpful!

  • They have a good practical sense of what is required, in addition to a great knowledge of quality standards.

  • They have a diverse knowledge, are easy to work with, have prompt communication, and provide candid input and assessments.

  • They helped without being too judgemental.

  • Jackie has significant depth of QC experience, is organized, and sees the big picture. She engaged with people incredibly well. From what I heard from my staff, Jackie calmed people down and built up their confidence. Her expertise and empathy allowed her to create the right strategy and a strong training program quickly.

  • Jackie brought together representatives from different departments and had them work on real-world investigation scenarios. There was no lecturing. It was ‘hands-on’ training. People could brainstorm and problem solve together – as they would during actual investigations.

  • Jackie provided a planned, systematic approach towards lab investigations. The training helped the team to brainstorm the root causes of a problem better, narrow it down, and also offered tactics to write a good problem statement.

  • The training Jackie provided was excellent! She was knowledgeable, organized, and easy to follow. Our team will be able to apply all of the knowledge learned.

  • Jackie helped to stem the attrition from the QA and QC teams. As a result, both teams felt more confident and capable when thinking about and writing up investigation reports.

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