Jackie Torfin
Second Family
On the friendships we build at work and the one I lost six years ago today. Six years. I think about it every September 18th, and the time passed doesn’t make it less difficult. On...
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Printing Electronic Data Doesn’t Solve Your Data Integrity Problem
And in 2026, that misunderstanding costs more than ever It happens at least a few times a year as I work with pharma, biotech, and medtech clients. We start talking about computerized system use or...
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60 and Still a Queen: Reflections on a Life in Quality
It’s my 60th birthday. For many, this is a time to slow down, to look back, and to maybe even relax. But if you know me, you know that’s not quite my style. Yes, I...
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The Best Lessons I Ever Learned Came From a Man With a Meat Cleaver
A Father’s Day reflection on ribs, risk, and raising a quality leader My father could break down a side of beef before most people had finished their morning coffee. He was a butcher, a craftsman...
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The First Quality Leader I Ever Knew: Lessons from Mom
In medical devices and pharmaceuticals, we talk a lot about quality systems, CAPAs, and regulatory compliance. But after thirty-five years in this industry, from the clinical lab to the boardroom, I’ve realized that the most...
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