The 12 Days of Quality
Deck the halls with boughs of…quality? That’s right! The holiday season is upon us, and while we’re busy spreading cheer and joy, let’s not forget to celebrate the unsung heroes of our industry – Quality...
Read MoreThe Best Lessons I Ever Learned Came From a Man With a Meat Cleaver
A Father’s Day reflection on ribs, risk, and raising a quality leader My father could break down a side of beef before most people had finished their morning coffee. He was a butcher, a craftsman...
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The Power of Strong Leadership in Quality Roles
Celebrating Women’s Contributions In today’s dynamic and ever-evolving business landscape, quality leadership is pivotal in ensuring an organization’s success and growth. Effective leadership in quality roles not only enhances product or service quality but also...
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How a GLP Facility Can Go Digital in a Compliant Manner
We recently completed a workshop on How a GLP facility can go digital in a compliant manner at a large multinational company. The 3-day workshop, led by Jackie Torfin and Brendan Hyland, started with a...
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From Meh to Magnificent! Using Situational Leadership to Improve Your Quality Culture
Does this seem familiar? In a small company called Inept Inc., a well-intentioned but misguided manager named Mr. Fumble, a man with an undeniable charm that often eclipsed his incompetence, surrounded himself with a team...
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Change is Hard. Why Progressive Improvement BEATS Postponed Perfection.
I “DO” change leadership. I am a proud change agent. I have led many change initiatives, from Quality Management System updates to Merger and Acquisition teams. I have read the change theories, studied the books,...
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Quality Management System Implementation is SO EASY….
It’s 1995 and I am excited to be in my first team meeting, leading the implementation of not only ISO 13485, but the new Quality System Regulation! I’ve read everything I can read about what...
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